Our Values

For CRV to establish itself as a market leader in this space we must communicate and act ethically and with honesty and integrity at all times. Our standards will be consistent and solutions will be scalable and sustainable; helping us create trust with colleagues, partners and customers alike.

To help build a reliable, trusted brand, we will have a consistent approach and provide clarity about processes and structure. Being able to talk openly with customers and help them understand what is achievable and how will create a collaborative environment and a great customer experience.

We will accept full responsibility for our actions. CRV will do everything in its power to provide the level of service and experience that our partners and customers expect, from start to finish.

Employees will be encouraged to be curious, ask questions and make suggestions to provide the highest level of service and value to partners and customers. We will endeavour to keep abreast of market dynamics, new technologies and changing customer behaviours, to keep learning and innovating.

We are a friendly, approachable and confident team. We work hard to create a fun, inclusive and passionate environment to enable employees to thrive and provide a personal, customised service which gives customers the opportunity to make decisions that are convenient and best suit their needs. 

With the increasing relevance of the green agenda to any organisation’s customer proposition, we recognise our responsibility and that of our customers. We will work closely with partners and the supply chain to ensure we are doing all we can to collaboratively meet our goals and visions responsibly and sustainably.